The Booking Process

Online Card Processing and Refund Policy.

Relax.... Our booking process is easy and hassle free!

Please contact us directly with the following information

Firstly choose your theme

Choose how many children are in the sleepover party, our services are set up on the website for a minimum of 3 children. 

Choose your package, we have 3 available

Inform us of the age group of the children {5 years or over}

Choose your Set-Up date. This is usually on a Friday evening or Saturday, School Holidays we are fully flexible

Pay your deposit via secure online payment 

Your Booked!

  • You will receive a confirmation email to let you know your booking is confirmed

  • Your remaining balance must be paid at least 14 days before your Set-Up date

  • You will be sent your invoice via email for the remaining total balance

  • Your deposit will be deducted from this total

  • If for any reason we do not receive your full balance at least 14 days prior to your set up date, unfortunately you will loose your deposit and your party booking

  • If you are having difficulty with your outstanding balance we are more than happy to help and maybe able offer another available date at an extra cost

  • We will contact you directly to arrange the best time for set up collection and clean up the following day

If for any reason you need to cancel your booking and obtain a refund you will loose your booking deposit. You have upto14 days prior to your set up date to cancel your booking and you will be refunded the full amount paid from the outstanding balance. Please contact us directly. 

Worldpay UK Limited ("Worldpay") manages payment card processing for us for debit and credit cards. If accepted, your method of payment will be debited. If rejected, and you do not provide an alternative method of payment which is accepted, your booking will be invalid and not processed. We use Worldpay to validate your payment online before you receive an email confirming our receipt of your order along with your order confirmation number. Worldpay uses software to check for fraudulent use and links to the banks for credit limits and notification of lost and stolen cards. You can learn more about Worldpay and its privacy statement at www.worldpay.com/about_us/index.php?page=privacy&c=UK.

 

PayPal account payments are managed by PayPal. For more information about PayPal please go to www.paypal.co.uk.

What our customers say

We had a unicorn sleepover for three 10 year old girls and wow! What can we say!! The girls loved it and who wouldn’t - the attention to detail that Jemma outs in to it all is second to none. The teepees and bedding are totally magical, the fairy lights and decorations are super and the party table and food and treats plus the party bags and survival kits were all amazing and so well thought out! We can’t recommend these ladies enough - if you are thinking of booking this just do it - you and your little special person won’t regret it! It’s a magical experience

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          Email Us - info@stargazerstepeeparties.com                      Call Us - 07312119700

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Award Winners in the Alternative Wedding Supplier, Wedding Business Awards 2020

- Indoor Tepee & Event Hire - Bell Tent Hire - Wedding Venue Styling- Event Hire UK- Prop Hire North East - Balloon Events - Candy Cart Hire - Glamping - Special Occasion Styling
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